NPM Biofuel Maintenance Station

This is the maintenance service website authorized by Nanjing Pellet Mill Co., Ltd. As long as you have bought the product from NPM, you can then receive different kinds of maintenance and after-sales service from NPM concerning your various needs.

NPM attaches great importance to its after-sales & maintenance service, aiming at building up long-term and trustable relationship with its customers. NPM provides not only high-quality products but also considerate service to its customer, helping them to gain real benefits on using our products. In order to achieve this goal, NPM has invested large amounts of money and energy on setting up satisfactory after-sales& maintenance system.

Here on the one hand you can obtain useful knowledge about the pellet mill daily maintenance, while on the other hand, you can get timely troubleshooting solution from NPM aftersales teams by reflecting your problem to our website, or by phone and email.

NPM Provides Three Types of Service For Your Biomass Processing
Online Support
For simple and basic problem, you can firstly refer to the solutions we provide in the up-to-date FAQ sections.Click here for more. Or type in the keyword of your question in the search box for related results.
Technical Support
If you can not find the needed answer in the FAQ Section or the search box, please submit your specific question on the inquiry box below. You will then receive a detailed solution within 24 hours from our technical supporting staffs.
Personal Assistance
Contact us by email or by phone. We have professional customer representative available to provide timely and efficient solution for you to reduce your downtime.
What Kind Of Problem Do We Deal With?
For more information relevant to. the biomass pellet production, please visit the main official website of Nanjing Pellet Mill Co., Ltd to increase your satisfaction of using NPM pelletized products.
We have a team comprised of professional technicians as our technical backup ready for your service on the aspect of maintenance.
If you have any questions related to the maintenance of NPM pellet mills, please submit below and we will contact you as soon as possible.